Shipping Policy
Effective Date: 02/05/2026
Welcome to Ancheril Opticals (“Company”, “we”, “our”, or “us”). We value your trust and are committed to protecting your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website:
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information that helps us provide a seamless and personalized shopping experience. This includes:
a. Personal Information
When you interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Account login credentials
b. Order & Transaction Information
- Products purchased (e.g., frames, eyewear, contact lenses, sunglasses)
- Order history
- Payment confirmation details
c. Technical & Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
2. How We Use Your Information
We use your information responsibly to enhance your experience and operate our business effectively. This includes:
- Processing and fulfilling orders
- Managing your account
- Providing customer support
- Sending order updates and service-related communications
- Improving website functionality and user experience
- Preventing fraudulent transactions
- Complying with legal obligations
With your consent, we may also send promotional emails about new products, offers or updates.
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance website performance
- Remember user preferences
- Analyze site traffic and usage patterns
You can modify your browser settings to decline cookies; however, some features of the site may not function properly.
4. Sharing of Information
We respect your privacy and do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: Payment processors, shipping partners, and IT support services
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In case of merger, sale or acquisition
All third-party partners are required to handle your data securely.
5. Payment Security
We use trusted third-party payment gateways to process transactions. Your payment information is encrypted and handled securely. We do not store full payment card details on our servers.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
Once no longer required, your data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the data we hold about you
- Requesting correction or deletion
- Withdrawing consent for marketing communications
- Requesting data portability
To exercise your rights, please contact us at: info@ancherilopticals.com
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive for complete security, no system can be guaranteed 100% secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Ancheril Opticals
Email: info@ancherilopticals.com
Website: https://ancherilopticals.com/